Email & Messages
Templates, message rules, cleaning teams, placeholders, locale.
- Email OverviewWhere settings live (Settings → Messages), template vs automation.
- Template CategoriesList of categories (confirmation, check-in, cleaning, invoicing, etc.).
- Creating TemplatesNew template, name, type, scope, languages, placeholders, preview.
- Message RulesCreating a rule: event, offset, time, template, recipient; examples.
- Cleaning TeamsWhere to manage, create, edit, delete team; name, email, property.
- PlaceholdersList of placeholders, where to edit, how to insert in editor, what they resolve to.
- Locale ResolutionHow guest language is chosen (reservation → property → owner → default).
- Email Best PracticesTest sends, multi-language coverage, common mistakes.